The CDC found that 58.5 percent of adults use search as the first step when looking for a healthcare provider. In 2023, "search" meant Google. In 2026, a growing share of that 58.5 percent is using AI tools like Perplexity, ChatGPT, and Google AI Overviews to ask a question and get a direct answer. One podiatry practice figured this out before their competitors. Here is what they changed and what happened.
The practice had a perfectly functional website. Good Google reviews. Reasonable local SEO. But when their marketing consultant ran an AI search audit, querying ChatGPT and Gemini with phrases like "best podiatrist for diabetic feet in [city]" and "foot pain specialist near [city]," the practice did not appear once. Their competitors did.
What They Fixed
Three changes. First, they built out condition-specific pages. Real content about diabetic foot care, plantar fasciitis, bunion treatment, and nail conditions. Not thin paragraph pages. Substantive guides that answered the questions patients actually ask, written at a clear readable level and updated with 2025 and 2026 data to signal freshness to AI systems.
Second, they added MedicalBusiness schema markup to their website. This tells AI systems in structured, machine-readable language exactly what the practice does, where it is located, what conditions it treats, and what credentials the providers hold. Third, they audited their directory listings and made sure the practice name, address, and phone number were identical across Google, Healthgrades, Zocdoc, Yelp, and three podiatry-specific directories.
The 60-Day Result
31 new patient calls tracked to AI search sources in 60 days. The practice owner put it plainly: "We did not change our Google strategy. We just made sure the AI could find us and trust us. That was apparently all it took."
Perplexity AI hit 780 million monthly queries in May 2025. ChatGPT has 400 million users, with 200 million active monthly. Google AI Overview appears at the top of more health-related searches every week. These are not future patient acquisition channels. They are the channels where patients are finding doctors right now.
The Three Changes That Drove 31 Calls
- Condition-specific content pages written at a clear reading level with current 2025 and 2026 data and statistics
- MedicalBusiness schema markup telling AI systems exactly what your practice does in structured format
- NAP consistency audit across all directories with identical name, address, and phone number everywhere
- Timeline: 60 days from implementation to measurable result. Most of the content was written using AI tools in under a week.